Terms & Conditions

1. About us

KiTax is operated by OMNIGATE DIGITAL LTD, a company incorporated in England and Wales.

Website: https://kitax.uk

Contact email: support@kitax.uk

KiTax is third-party software. It is not provided by HMRC, affiliated with HMRC, or endorsed by HMRC.

2. The service

KiTax is a cloud-based software service intended to help users maintain digital records, organise business and property income information, prepare tax-related summaries and, where enabled, connect to HMRC services.

Features may include dashboards, transaction recording, document upload, receipt extraction, calculations, readiness indicators, reminders and read-only HMRC connectivity. Direct submission to HMRC is not currently available.

We may update, improve, suspend or modify features from time to time.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use KiTax.

If you use KiTax for a business or organisation, you confirm that you have authority to bind that business or organisation to these Terms.

4. Accounts

You are responsible for:

• providing accurate account information;
• keeping your login credentials confidential;
• all activity under your account unless caused by our breach.

You must promptly notify us if you suspect unauthorised access to your account.

5. Subscription, billing and renewals

KiTax may be offered on a free, trial, monthly or annual subscription basis.

If you choose a paid plan:

• you authorise us and our payment provider to collect the relevant subscription charges and applicable taxes;
• subscriptions may renew automatically unless cancelled in accordance with your plan terms;
• the price, billing frequency and renewal terms shown at checkout form part of your subscription agreement.

We may change prices in the future. We will give notice before a price change takes effect for a renewal period, where required.

6. Cooling-off and cancellation rights

If you are a consumer, you may have cancellation rights under UK consumer law.

Where applicable, you may have a 14-day cancellation period for a subscription purchased online. If you ask us to begin supplying digital services during that period, you acknowledge that your cancellation rights may be affected in line with applicable law.

You can cancel future renewals through your account settings or by contacting us. Cancellation stops renewal from the next billing period unless stated otherwise.

Nothing in these Terms limits any non-excludable statutory rights you may have.

7. User responsibilities

You are responsible for:

• ensuring the information you enter or upload is accurate, complete and lawful;
• reviewing calculations and summaries before relying on them or reporting them to HMRC;
• keeping copies of records where you consider that necessary;
• making sure you are eligible for any HMRC service you use;
• complying with your legal tax obligations.

Using KiTax does not change your responsibilities to HMRC or any other authority.

8. HMRC connection and submissions

If you choose to connect KiTax to HMRC:

• you authorise us to interact with HMRC systems on your behalf within the permissions you grant;
• you understand that HMRC may require device, browser and connection data to be transmitted for fraud prevention and transaction monitoring;
• you remain responsible for checking the accuracy and completeness of submissions;
• HMRC may reject, delay or question submissions for reasons outside our control.

We do not guarantee uninterrupted availability of HMRC systems or acceptance of submissions by HMRC.

9. No HMRC endorsement

KiTax is independent third-party software. Nothing in our website, marketing or service should be understood as meaning that HMRC endorses, approves or recommends KiTax.

10. No financial, tax or legal advice

KiTax is a software tool and information service. It does not provide legal advice, accountancy advice, regulated financial advice or personalised tax advice.

Any calculations, estimates, prompts, categorisation suggestions, filing-readiness indicators or AI-generated outputs are for general information and assistance only. They are based on the data available to us and may not reflect every aspect of your circumstances.

If you need professional advice, you should consult a suitably qualified accountant, tax adviser, solicitor or FCA-authorised financial adviser, as appropriate.

11. AI-assisted and automated features

Some features may use OCR, AI or automated processing to extract, categorise or summarise information.

These features may make mistakes and are provided to assist you, not to replace your review. You are responsible for checking outputs before relying on them.

12. Acceptable use

You must not:

• use KiTax for unlawful, fraudulent or misleading purposes;
• upload malicious code or attempt to disrupt the service;
• attempt to gain unauthorised access to systems or data;
• copy, reverse engineer or exploit the service except where permitted by law;
• use KiTax in a way that infringes another person's rights.

We may suspend or terminate access if we reasonably believe these Terms have been breached or the service is being misused.

13. Intellectual property

We and our licensors own the intellectual property rights in KiTax, except for content and data that you upload or submit.

You retain ownership of your own content, but you grant us a limited licence to host, process, copy and use it as necessary to operate, secure and improve the service in accordance with these Terms and our Privacy Policy.

14. Availability and changes

We aim to provide KiTax with reasonable skill and care, but we do not promise that the service will be uninterrupted, error-free or available at all times.

We may perform maintenance, apply updates, add or remove features, and make changes to keep the service secure, lawful and functional.

15. Consumer rights and service standards

If you are a consumer, we will provide digital content and digital services with reasonable care and skill and in line with applicable consumer law.

Nothing in these Terms removes or limits statutory rights that cannot lawfully be excluded.

16. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, to the fullest extent permitted by law:

• we are not liable for indirect or consequential loss;
• we are not liable for loss caused by inaccurate, incomplete or late information supplied by you or a third party;
• we are not liable for losses caused by HMRC system downtime, API changes, outages, delays or rejections outside our reasonable control;
• we are not liable for business interruption, loss of profits, loss of revenue, loss of anticipated savings, loss of opportunity, or reputational damage.

Subject to the non-excludable liabilities above, our total aggregate liability arising out of or in connection with KiTax shall not exceed the total subscription fees paid by you to us in the 12 months immediately before the event giving rise to the claim.

This clause does not affect any consumer remedies you may have under applicable law.

17. Suspension and termination

You may stop using KiTax at any time.

We may suspend or terminate your access if:

• you materially breach these Terms;
• you fail to pay applicable charges;
• we are required to do so for legal, regulatory or security reasons;
• continued provision of the service is no longer commercially or technically feasible.

Where appropriate, we will try to give reasonable notice.

18. Data and account deletion

If your account is closed, we may delete or anonymise data after a reasonable period, except where we need to retain it for legal, tax, accounting, security or dispute-resolution reasons.

Please see the Privacy Policy for more detail on retention.

19. Complaints and support

If you have a complaint or need support, contact us at support@kitax.uk.

We will try to resolve issues fairly and reasonably.

20. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on our website with a revised "Last updated" date.

Where changes materially affect your rights or obligations, we may provide additional notice.

21. Governing law and jurisdiction

These Terms are governed by the law of England and Wales.

If you are a consumer resident in another part of the UK, you may also benefit from any mandatory provisions of the law of that jurisdiction and may bring proceedings in the courts available to you under applicable law.

If you are acting in the course of business, the courts of England and Wales shall have exclusive jurisdiction, except where another forum is required by law.

22. Contact details

OMNIGATE DIGITAL LTD
Company number: 17116124
Registered in England and Wales

Support: support@kitax.uk
Privacy: privacy@kitax.uk