Privacy Policy
Last updated: 26 March 2026
How we collect, use, share and protect personal data when you use KiTax. Direct submission to HMRC is not currently available. This Privacy Policy explains how OMNIGATE DIGITAL LTD (company number 17116124) collects, uses, stores and shares personal data when you use KiTax.
Controller: OMNIGATE DIGITAL LTD
Contact: privacy@kitax.uk
1. Who this policy applies to
This policy applies to users of the KiTax website and application, including sole traders, landlords, and anyone else who interacts with our services.
2. What KiTax does
KiTax is a digital record-keeping workspace for UK sole traders and landlords. It helps users organise income, expenses, receipts, and estimated tax information. Direct submission to HMRC is not currently available.
3. Personal data we collect
We collect various types of personal data, including:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Email address and phone number.
- Financial Data: Bank account details (via TrueLayer), transaction history, and tax-related information.
- Transaction Data: Details about payments to and from you.
- Technical Data: IP address, login data, browser type, and version.
- Usage Data: Information about how you use our website and application.
4. How we collect data
We collect data through various methods:
- Direct interactions: You provide data by filling in forms or communicating with us.
- Automated technologies: We collect technical data as you interact with our website.
- Third parties: We receive data from bank integration providers (TrueLayer) and analytics providers (Google Analytics, Meta Pixel).
5. Why we use data & lawful bases
We use your data for the following purposes and on the following lawful bases:
- Performance of a Contract: To provide the KiTax service and manage your account.
- Legitimate Interests: To improve our services, monitor usage, and protect our business.
- Consent: For non-essential cookies and marketing communications.
- Legal Obligation: To comply with tax and regulatory requirements.
7. International transfers
Your data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
8. Retention
We retain your data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Tax-related records are generally retained for 6 years.
9. Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We use TLS to protect data in transit. Data at rest is encrypted using the industry-standard encryption provided by our infrastructure partners (Supabase/AWS).
10. Your rights
Under data protection laws, you have rights including the right to access, correct, erase, restrict, or object to the processing of your personal data. You also have the right to data portability. To exercise these rights, contact us at privacy@kitax.uk. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).
12. AI & Document Processing
KiTax uses AI models to assist with receipt extraction and transaction categorisation. These models process the data you upload but are not trained on your personal financial data for other users.
13. HMRC-specific disclosures
KiTax is a third-party record-keeping application. Direct submission to HMRC is not currently available. You are responsible for ensuring your tax returns are filed correctly and on time using suitable compatible software or by obtaining help from a qualified accountant or tax agent.
14. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated "last modified" date.